QA Management: Roles, Growth and Quality Leadership
Understand grades from Trainee to Senior, General QA/SDET specializations and Lead, Manager and Head of QA roles. Practice responsibility mapping, people development, planning, metrics and risk decisions through worked examples, diagrams, editable templates and quizzes.
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Understand grades from Trainee to Senior, General QA/SDET specializations and Lead, Manager and Head of QA roles. Practice responsibility mapping, people development, planning, metrics and risk decisions through worked examples, diagrams, editable templates and quizzes.
Course curriculum
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01Lesson 11. QA grades, roles and structure+
Explanations, examples and practice
ArticleHow to read a job title and understand responsibility
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02Lesson 22. Trainee and Junior QA+
Explanations, examples and practice
ArticleFirst steps toward autonomy: tasks, mentoring and limits
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03Lesson 33. Strong Junior and Middle QA+
Explanations, examples and practice
ArticleFrom executing checks to owning feature verification
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04Lesson 44. Strong Middle and Senior QA+
Explanations, examples and practice
ArticleComplexity, uncertainty and influence on the team
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05Lesson 55. General QA, Automation, SDET and technical specializations+
Explanations, examples and practice
ArticleBreadth of skills and depth of expertise
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06Lesson 66. QA Lead, Test Lead and Team Lead+
Explanations, examples and practice
ArticleCoordinating quality and leading a team
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07Lesson 77. QA Manager, Head of QA and Director+
Explanations, examples and practice
ArticlePeople, resources and the quality-management system
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08Lesson 88. Hiring, onboarding, mentoring and growth+
Explanations, examples and practice
ArticleHow to set expectations and give useful feedback
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09Lesson 99. Strategy, risk and capacity planning+
Explanations, examples and practice
ArticleHow to select verification under time constraints
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10Lesson 1010. Quality metrics and management decisions+
Explanations, examples and practice
ArticleHow to read numbers without misleading conclusions
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11Lesson 1111. Conflict, delegation and cross-team collaboration+
Explanations, examples and practice
ArticleHow to handle difficult conversations without losing evidence
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12Lesson 1212. Capstone: design a QA function+
Explanations, examples and practice
ArticleFrom a role map to a ninety-day improvement plan