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Practical QA course

QA Management: Roles, Growth and Quality Leadership

Understand grades from Trainee to Senior, General QA/SDET specializations and Lead, Manager and Head of QA roles. Practice responsibility mapping, people development, planning, metrics and risk decisions through worked examples, diagrams, editable templates and quizzes.

12 learning sessionsFull course · free

Course overview

What you will work on

Understand grades from Trainee to Senior, General QA/SDET specializations and Lead, Manager and Head of QA roles. Practice responsibility mapping, people development, planning, metrics and risk decisions through worked examples, diagrams, editable templates and quizzes.

Course curriculum

Explore the full learning path.

Explore lesson and topic titles here. Register and sign in to read the materials and take the knowledge checks for free.

Lesson 11. QA grades, roles and structure

Explanations, examples and practice

  • ArticleHow to read a job title and understand responsibility
  • Knowledge checkCheck your decisions
Lesson 22. Trainee and Junior QA

Explanations, examples and practice

  • ArticleFirst steps toward autonomy: tasks, mentoring and limits
  • Knowledge checkCheck your decisions
Lesson 33. Strong Junior and Middle QA

Explanations, examples and practice

  • ArticleFrom executing checks to owning feature verification
  • Knowledge checkCheck your decisions
Lesson 44. Strong Middle and Senior QA

Explanations, examples and practice

  • ArticleComplexity, uncertainty and influence on the team
  • Knowledge checkCheck your decisions
Lesson 55. General QA, Automation, SDET and technical specializations

Explanations, examples and practice

  • ArticleBreadth of skills and depth of expertise
  • Knowledge checkCheck your decisions
Lesson 66. QA Lead, Test Lead and Team Lead

Explanations, examples and practice

  • ArticleCoordinating quality and leading a team
  • Knowledge checkCheck your decisions
Lesson 77. QA Manager, Head of QA and Director

Explanations, examples and practice

  • ArticlePeople, resources and the quality-management system
  • Knowledge checkCheck your decisions
Lesson 88. Hiring, onboarding, mentoring and growth

Explanations, examples and practice

  • ArticleHow to set expectations and give useful feedback
  • Knowledge checkCheck your decisions
Lesson 99. Strategy, risk and capacity planning

Explanations, examples and practice

  • ArticleHow to select verification under time constraints
  • Knowledge checkCheck your decisions
Lesson 1010. Quality metrics and management decisions

Explanations, examples and practice

  • ArticleHow to read numbers without misleading conclusions
  • Knowledge checkCheck your decisions
Lesson 1111. Conflict, delegation and cross-team collaboration

Explanations, examples and practice

  • ArticleHow to handle difficult conversations without losing evidence
  • Knowledge checkCheck your decisions
Lesson 1212. Capstone: design a QA function

Explanations, examples and practice

  • ArticleFrom a role map to a ninety-day improvement plan
  • Knowledge checkCheck your decisions